Mortgage assistance: understanding your options during and after financial hardship (DESCRIPTION) Logo, a red shield with white letters U and S, followed by blue letters that spell bank. Animation, a closed shop, an ambulance in front of a hospital, a house as it blows away in the wind. (SPEECH) [MUSIC PLAYING] SPEAKER: Sometimes unexpected life events such as job loss, illness, or natural disasters can affect our finances. If you're having difficulties keeping up with your mortgage payments, we're here to help. (DESCRIPTION) Text, We're here to help. A timeline shows months when mortgage is paid or paused. (SPEECH) You can temporarily pause all or part of your monthly payments and have more time to work through your hardship. This is called a forbearance plan. Once you're able to resume your monthly payments, you may not have to pay the past due amount at one time. We'll try to find a solution that aligns with your financial needs, which may include moving this amount to the end of the loan (DESCRIPTION) A hand moves dollars from the paused months to the end of the timeline. (SPEECH) or paying it in several months along with the existing mortgage payments. (DESCRIPTION) The dollars of the paused loan sprinkle coins all along the timeline so that each month takes on a bit of the owed money. (SPEECH) If you have a permanent income reduction, you can request a modification. This program alters the original terms of your mortgage with a new payment amount while also bringing the account current. Explore these and other assistance options at usbank.com/mortgagehelp. There are no additional fees or penalties for participating in one of these programs. And there's no cost to request assistance online or by phone. But you must contact us right away to avoid additional late payment fees and foreclosure activity. Let's find a solution together to protect your home and investment. (DESCRIPTION) Phone number, 855-698-7627. Logo, Equal Housing Lender Visit u s bank dot com slash mortgage help. Loan approval is subject to credit approval and program guidelines. Not all loan programs are available in all states for all loan amounts. Interest rates and program terms are subject to change without notice. Visit u s bank dot com to learn more about U.S. Bank products and services. Mortgage and home equity products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC. Copyright 2022, U.S. Bank.