Routheni Customer Testimonial Video
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Text, Mandisa Routheni, and Ahdohny Routheni, U.S. Bank mortgage customers, Albuquerque, New Mexico. They are a young Black couple sitting in a living room. Mandisa speaks first.
 
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MANDISA ROUTHENI: I never thought that I would ever own a house. And it was like home ownership was like-- it was like being on a ship, and it was like an island far, far away. And you weren't sure if you were getting closer.
 
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Text, U.S. Bank offers competitive products and programs for your clients' unique needs.
 
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AHDOHNY ROUTHENI: I didn't realize that somebody like U.S. Bank would have just as much comparable, competitive offering as a nonprofit that fits the other people that nonprofits can't serve.
 
MANDISA ROUTHENI: So I never thought that U.S. Bank would have programs for people who didn't have perfect credit scores and all that. I thought that was just the nonprofits and credit unions. Come to find out U.S. Bank has that and has all these programs those other people didn’t have.
 
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Text, U.S. Bank provides financial literacy education and support for your clients.
 
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All of the help and the hand-holding and the support and the financial literacy that I expected from those is what U.S. Bank gave me. And we were able to get down payment assistance. We paid less than a third what we thought we were going to pay of our savings for down payment, which was crazy.
 
AHDOHNY ROUTHENI: Yes.
 
MANDISA ROUTHENI:
 
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Text, U.S. Bank helps successfully manage tight deadlines.
 
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And we were able to close in 45 days. Everyone worked together. And U.S. Bank was in no way a barrier. They were like-- they were on it. They were like, we're going to get you into this house.
 
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Text, U.S. Bank helps make homeownership dreams come true.
 
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OK, they're a bigger bank. They're a bigger institution. But people work there, people who care, people who have the expertise, people who you can have chemistry with, who can build a team.
 
AHDOHNY ROUTHENI: I hope U.S. Bank still continues to only hire people that care. Because you can't teach it.
 
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Logo, U.S. Bank. Text, Equal Housing Lender. This document is not a consumer credit advertisement as defined by Regulation Z. It is provided to assist builders and real estate agents and is intended for their use only. It is not to be distributed or made available to their clients or the general public. Loan approval is subject to credit approval and program guidelines. Not all loan programs are available in all states for all loan amounts. Interest rates and program terms are subject to change without notice. Visit usbank.com to learn more about U.S. Bank products and services. Mortgage, home equity and credit products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member F-D-I-C. Copyright 2023 U.S. Bank.
 
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