To help us keep your information secure, the additional authentication process can't be completely stopped. However, you can follow these steps to change how often we ask for it. 

How to manage additional authenticators in online banking

1. Select Profile & settings, then Manage profile & settings. Select Edit login Preferences. 
2. Scroll down to the "Security" section.
3. Select the toggle switch to turn two-step verification on or off.
   • On: We'll offer to send a one-time passcode to your mobile number each time you log in at usbank.com.
   • Off: We will not ask for a one-time passcode when you log in.

How to manage additional authenticators when using the U.S. Bank Mobile App 

1. Open the main menu in the upper left corner of the screen.
2. Select Security Center.
3. Scroll down and select View login preferences. 
4.  Select Two-step verification.
5. You'll then see a toggle switch Enable to usbank.com logins. Move the switch to on or off.  
   • On: We'll offer to send a one-time passcode to your mobile number each time you log in at usbank.com.
   • Off: We will not ask for a one-time passcode when you log in. 

On the login preferences screen within the mobile app, you can also:

• Create a visual pattern for additional verification.
• Enable or disable your biometrics.

To freely explore our digital banking services without using your own account, visit our Digital Banking Simulators page. If you'd like a step-by-step tutorial on how to use a specific service or feature, check out our Digital Explorer page.