Treat your returns and refunds just like you would with any other personal card by contacting the merchant or business first.

• You’ll work with them to request a refund. If approved, they’ll send the funds back to your ReliaCard®.
• Refunds and returns are subject to the merchant’s policies or applicable law.

If there’s an issue that can’t be resolved with the merchant, call us at 855-282-6161. We accept relay calls. Visit our ReliaCard page for more information.