To update the information that we use for Authentify®, please select the best option below.

Online banking steps:

To get started, log into online banking and follow these steps:

1. At the top of the page, select Customer Service and choose My Profile.
2. Select the information you'd like to change and follow the steps to complete the update. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

1. Open the menu in the upper left of the page, then select your name at the top. 
2. Select the information you'd like to change and follow the steps to complete the update. 

Additional information: 

You can update certain pieces of information in the U.S. Bank Mobile App or online banking. If there are other details that you're unable to update using these methods, call us at 866-373-7838. We accept relay calls.