To edit or cancel your pending transfers, follow these steps below.
Online Banking
- Select Transfers then Manage My Transfers.
- Select External Transfers.
- Select Activity, verify the date range encompasses the transfer date and choose All Transfers.
- Select the arrow icon to the left of the transaction you'd like to edit.
- Choose Edit/Cancel to change the individual transfer; or Edit/Cancel All Remaining Transfers to change all future transfers in a recurring series.
It's important to note, a scheduled transfer can be edited only if it is in a pending status. Once a transfer request is in process, it can't be changed.
- Same-day transfers: Released for processing throughout the day. As a result, the time frame in which you can edit the transfer will vary.
- One-time scheduled transfers: Can be cancelled any time before the send date.
- Individual recurring transfers: Any remaining transfers can be cancelled only when they're in a pending status.