Managing your money is easier when you can see the full picture.

Skip logging in to multiple places and see your external bank accounts and U.S. Bank accounts in one view. Whether you’d like to keep an eye on your balances or get details on a specific transaction, you can conveniently see all of your account activity within the U.S. Bank Mobile App or online banking.

Connect any of these accounts:

  • Checking and savings
  • Credit cards
  • Investment accounts
  • Lines of credit
  • Student loans
  • Mortgage
  • Auto loans
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Your data is secure.

All data is protected by the strongest available security measures. To learn more about data security, see the “Account aggregation services” section in the Digital Services Agreement.

Frequently asked questions

U.S. Bank Mobile App or online banking:

  1. From the Accounts dashboard, select Link external accounts. Then choose the financial institution from the list or use the search option.
  2. Next, you’ll be asked to enter your login info for that account. When the connection is successful, you can view the account’s balance, transactions and other details on your U.S. Bank account dashboard.

When you link a financial institution to your mobile app or online banking experience, all of the accounts you hold with that financial institution or bank will be connected. If you don’t want all of them to appear on your dashboard, you can choose to hide them individually.

You can also remove or unlink your external accounts. Just keep in mind that if you have multiple accounts from the same place, all of them will be removed.

U.S. Bank Mobile App and online banking:

From the Accounts dashboard, select Manage external accounts in the app or Manage accounts in online banking. Then choose the account you want to hide or remove.
 

No, you can use the U.S. Bank Mobile App or online banking to link your external accounts. You’ll see the same info no matter which option you choose.

The three common error messages when trying to connect to an external financial institution are:

  1. The username and password are incorrect
  2. The system timed out.
  3. You need to complete the multifactor authorization and provide a second proof of identity. You can do this by entering your pin or answering a security question for example.

For any of these issues, try re-entering your login info. If you see an error message that explains there is a technical issue, please try again later. We will work to fix it as quickly as possible.
 

Your account info will be updated when you log in, and you’ll see a time stamp on each account. If it’s been longer than three hours since the account info was last updated, you can also manually refresh it.

U.S. Bank Mobile App and online banking:

From the Accounts dashboard, select Manage external accounts for the app or Manage accounts in online banking. Next, select the account you want to update and choose Refresh.

No. By linking your accounts you can view all your account details in one place, but this feature is read-only. It’s not set up for money transfers. Neither you nor U.S. Bank will be able to transfer assets or take any action on a linked external account.

You can transfer money to external accounts through the “Transfers” function in the app or in online banking. Here’s how.

Yes, multi-factor authorization (MFA) is supported. If your account required more than one MFA method of authentication to verify your identity, you’ll be prompted for that additional information during the linking process.

All data (including login information) is encrypted using industry-standard Secure Socket Layer (SSL) protocols that create and maintain an encrypted connection between your browser and our data aggregation partner, MX. MX maintains strict safeguards, including firewall barriers, encryption, authentication procedures and physical safeguards to protect your information from loss, alteration, unauthorized disclosure and misuse. Your personally identifiable information is not sold by MX or U.S. Bank.

Also, for your security, we end your banking session after five minutes of inactivity. See the U.S. Bank Consumer Privacy Policy for more information on how we protect your information.

Only U.S. Bank can see your information, and only if you agreed to it. (This does not include access to your login credentials. Those remain encrypted.) Neither U.S. Bank nor you will be able to manage, transfer assets or take action on a linked external account. Please review the U.S. Bank Consumer Privacy Policy for more information.

We may use your information to help you with your accounts and give you more personalized guidance. We may also use this information to determine if there are more U.S. Bank products that might meet your needs. For example, we could see if we could offer you lower rates on a car loan, a better APR on your mortgage or a lower monthly payment if you consolidate your credit card debt.

Here’s how you can check if you’ve opted in to personalized solutions:

U.S. Bank Mobile App or online banking:

From the Accounts dashboard, select Manage external accounts for the app or Manage accounts in online banking. There you’ll see a check box for the option to opt in to personalized solutions.

No. Shared access users will not be able to see your external accounts. Shared Access only allows you to share access to your U.S. Bank and/or U.S. Bancorp Investments accounts with existing customers.

Yes, we use MX, an established third-party vendor, for data aggregation services. Learn about MX.

U.S. Bank is not responsible for the accuracy or availability of content. Please contact your financial institution for questions on your linked external accounts.

Yes, we can aggregate with institutions from around the world.

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Disclosures

Linking external accounts provides you with view-only access to balances and transaction details for accounts you hold at other financial institutions. The information displayed or provided as part of the external account linking service is for your informational purposes and may not reflect your most recent transactions or balances. We may also make you aware of products, services and offers that could be of interest to you. Some financial institutions may limit (or block) account linking services and we are not responsible for errors that may result from such limitations. Please see the Digital Services Agreement for the full terms of use related to linking external accounts.

Loan approval is subject to credit approval and program guidelines. Not all loan programs are available in all states for all loan amounts. Interest rates and program terms are subject to change without notice. Mortgage, home equity and credit products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.