Support      Locations

Welcome to U.S. Bank.

We’re dedicated to providing you with best-in-class banking services and industry expertise to help you achieve your business goals. Count on us for exceptional integrity, forward-thinking solutions and continuous innovation. We look forward to working with you through this transition and partnering with you on your future needs.

Get answers to transition questions about your corporate and commercial accounts.

Credit fixed income and loan capital markets

Your relationship manager can help. Please contact them with your questions or for more information. 

Derivative products

You’ll continue to work with your current Union Bank team. The U.S. Bank Derivative Products Group (DPG) will support the team’s efforts by providing additional resources in the period leading up to conversion.

For now, the standard communications (e.g., payment notices and market-to-market statements) you receive will remain the same. You will be notified of any changes to your standard communications.

We will review your current interest rate derivative products and provide any necessary documentation to you. We're here to answer questions, provide assistance and ensure all documentation is in place to avoid disruptions in your interest rate derivative hedging activities. 

Equipment finance

Yes. To learn more about Equipment Finance products, speak with your relationship manager or view more information here. 

There will be no change to your existing Equipment Finance transactions.

Your relationship manager can help! Please contact them with your questions or for more information. 

Foreign exchange

Yes. We offer a suite of products and services comparable to those offered by Union Bank today. U.S. Bank is a registered swap dealer, so there may be additional regulatory requirements and documentation needed to engage in certain foreign exchange products.

We will review your current foreign exchange products and provide any necessary documentation to you. We’re here to answer questions, provide assistance and ensure all documentation is in place to avoid disruptions in your foreign exchange activities.

Global banking, global trade and standby services

You may continue to use your existing contacts for all trade-related inquiries. In the event your points of contact do change, you will receive direct communication including updated contact information for trade transactions.

Not immediately. Union Bank’s trade portal will remain operational and may be accessed at the same URL using your existing login information. You will receive communication regarding a switch to a new URL and login details prior to conversion.

Global corporate trust

Your Union Bank client-relationship management team will work with you through the transition period. If there are any changes to your point of contact, you will be notified as soon as possible.

You will continue to work directly with your current relationship team. From now through the transition, your accounts will remain unchanged, and you can access them as you always have.

Yes. You will receive new wire instructions and new instructions regarding securities settlement ahead of the transition date.  

Learn more about U.S. Bank global corporate trust here.

Institutional trust and custody

Your Union Bank client relationship management team will work with you through the transition period. If there are any changes to your point of contact, you will be notified as soon as possible.

The current URL will work through the transition period. If there are any changes to the URL, you will be notified as soon as possible and prior to any change.

Loans and lines of credit

The terms of your existing Union Bank loan will remain in place following the transition to U.S. Bank. If your business loan account number changes, you will be notified after conversion. Watch for additional communication via mail or email.

Payment solutions

Please visit the Global Treasury Management page to learn what to expect for your treasury solutions.

Visit the Corporate Payment Solutions page to find transition tools and resources for your commercial card program.

No, your payments processing will continue as it does today.

No. You’ll continue to work with your existing team.

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Disclosures

Transactions at Non-U.S. Bank ATMs may be assessed ATM Transaction fees that are disclosed in the Business Pricing Information disclosure section titled “Miscellaneous Checking, Savings or Money Market Fees.” Additionally, Non-U.S. Bank ATM owners may apply a surcharge fee unless they participate in the MoneyPass® Network. To find MoneyPass ATM locations, select “visit the MoneyPass locator” at the bottom of our ATM locator search results to be taken to the MoneyPass website.

Investment and insurance products and services including annuities are:
Not a deposit • Not FDIC insured • May lose value • Not bank guaranteed • Not insured by any federal government agency.

U.S. Bank, U.S. Bancorp Investments and their representatives do not provide tax or legal advice. Each individual's tax and financial situation is unique. You should consult your tax and/or legal advisor for advice and information concerning your particular situation.

Deposit products offered by U.S. Bank National Association. Member FDIC.

Credit products are offered by U.S. Bank National Association and subject to normal credit approval.

Notice: Non-U.S. Dollar denominated funds are subject to foreign currency exchange risk. Customers are not protected against foreign currency exchange rate fluctuations by FDIC insurance, or any other insurance or guaranty program. Deposit accounts with non-U.S. financial institutions offered through U.S. Bank are not deposits of U.S. Bank and are not insured by the FDIC.

Investment and derivative products and services are: 

  • Not a Deposit
  • Not FDIC Insured
  • May Lose Value
  • Not Bank Guaranteed by The Bank or an Affiliate of The Bank
  • Not Insured by any Federal Government Agency

The information contained herein does not constitute any offer, solicitation, recommendation, commitment, or investment advice of any kind and is not meant for retail customers. Derivative products and services are generally restricted to “eligible contract participants” under and as defined in the Commodity Exchange Act and Commodity Futures Trading Commission regulations, and other legal requirements and restrictions apply. 

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