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Here’s what you can expect for your business accounts.

Your business accounts will automatically transition to U.S. Bank over Memorial Day weekend, May 27 through 29. Starting May 30, you can sign up for business online and mobile banking, which includes our Business Essentials Dashboard.

To get ready for the transition, we suggest you note details of your Union Bank online accounts, including your:

  • Bill Pay payments, transfers and wires. After the transition, you’ll want to review these payments and their payee information to make sure the automatic set up was done correctly and make changes if needed.

  • Account alerts. These won’t automatically transfer, though you can easily set them up after the transition, along with your paperless preferences.

 

Get more details on what you should do before the transition.

Upcoming business banking transition dates

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May 26

This is the last day to access digital banking at Union Bank. Make sure digital payments and transfers are scheduled before 3 p.m. on this day. Learn what you should do before the transition.

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May 27 through 29 I Memorial Day weekend

Online and mobile banking will be unavailable while we transition accounts to U.S. Bank. Learn more about what to expect.

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June 28

Your Union Bank Credit Card rewards balance will transfer to your new U.S. Bank Credit Card and you’ll have access to past and current statements.

Business banking made easy

When you enroll in online banking, you’ll get the Business Essentials Dashboard. You’ll have quick access to your accounts and more – so you can bank from work, home or anywhere.

Make payments.

Pay vendors and employees with fast, reliable and cost-effective digital tools, including ACH, Zelle® for your business and wires.

Share account access.

You can give employees and other trusted individuals access to view or transact on your business accounts. Add or remove users at any time.

Send invoices.

With the U.S. Bank invoicing business app, you can send unlimited electronic invoices and accept digital payments.

Preview and explore all the features and see a simulator of the Business Essentials Dashboard.

Sign up for business online and mobile banking, starting May 30.

Get the Business Essentials Dashboard.

  1. Go to usbank.com/unionbank-enroll on your browser.

  2. Enter your new U.S. Bank or your old Union Bank business account number and the last four digits of your Social Security number.

  3. Follow the step-by-step instructions.

 

Next, get ready for mobile banking.

  1. Download the U.S. Bank Mobile App from your app store.

  2. Log in with the username and password you created for the Business Essentials Dashboard.

Sign up your personal accounts separately.

 

You can also sign up personal accounts for mobile and online banking starting on May 30. This gives you access to a personal banking dashboard. Make sure you still sign up your business accounts separately so you can take advantage of the online Business Essentials Dashboard.  

Answers to your questions about business online and mobile banking

Changes to your Union Bank account access

Most features of Union Bank online and mobile banking will be unavailable from May 27 through 29 while your account transitions to U.S. Bank. Payments scheduled to be paid after May 26 will be paid on the date requested, but they won’t appear in your balance and transaction history until you access your account at U.S. Bank.

If you accept credit card payments for your business, you’ll still be able to take credit cards over Memorial Day weekend, and the deposits will appear in your U.S. Bank account beginning May 30.

Learn more about mobile and online banking access during the transition.  

Beginning May 30, you can sign up for U.S. Bank online and mobile banking for business and access your accounts directly from your desktop or mobile device.

Account balances and details will be unavailable in Union Bank online and mobile banking after May 29. Beginning May 30, transactions will take place in U.S. Bank online and mobile banking, which will include your past transactions and other account details.

Before the transition

New account numbers were sent to you in the mail earlier this month. You can use them, or your Union Bank account numbers, to sign up for online and mobile banking starting May 30.

Zelle® payments will not be available over Memorial Day weekend. Schedule any needed payments for that weekend through a different payment method, and make sure those payments are set up before March 26. After the transition, you’ll need to re-enroll in Zelle® for your business through U.S. Bank.

Before May 26, we suggest also you note details of your Union Bank online accounts and review them after the transition. This includes:

  • Your Union Bank profile, such as your contact information. You’ll want to verify this after 
the transition.

  • Details of you Bill Pay payments, transfers and wires. After these are automatically transferred, you’ll need to verify they’re set up correctly.

  • Security, account and fraud alerts. These won’t automatically transfer, though you can easily set them up after the transition, along with your paperless preferences.

After the transition, business owners must first sign up for online and mobile banking before providing shared access to other trusted individuals. Business owners should make sure they have their account number, business tax ID number and Social Security number so they can sign up on May 30.

For additional details on how Bill Pay payments, transfers and wires will be affected over Memorial Day weekend, be sure to review all the info on the personal mobile and online banking page.

Yes. If you had e-statements at Union Bank, they’ll transfer to U.S. Bank online and mobile banking. However, we recommend that you print or download past Union Bank statements on or before May 26 for your records.

Using your new U.S. Bank business accounts

Yes. Our online banking security uses advanced encryption and monitoring technology to ensure your money stays safe and secure. And to keep your personal information confidential, we have strict policies and procedures in place. Only you have access to your accounts with your username and password. We strongly suggest you do not share your username, password, PIN or account number with anyone. We’ll never request this type of information via email.

Our Digital Security Coverage is another way we protect you from fraud loss. Our online and mobile banking is so secure that we'll cover any losses due to unauthorized use of your account, provided you notify us in a timely fashion when you notice any suspicious activity.

Your paperless preferences will stay the same, but you’ll need to set up alerts. Sign up for online and mobile banking beginning May 30, and we’ll show you how.

Yes. Signing up for business online and mobile banking lets you create a separate business user ID. This grants you access to the Business Essentials Dashboard, which offers a robust suite of capabilities to fulfill your needs. The Business Essentials Dashboard offers tools such as: 

  • ACH

  • Zelle® for your business

  • Cash flow analysis and forecast tools

  • Integration with merchant services (Elavon and talech users only)

  • Integration with accounting software (QuickBooks® and FreshBooks®)

After signing up for U.S. Bank Business Essentials, you can link your personal account to your business account and seamlessly toggle between them. We’ll show you where to access this profile switch feature during the onboarding process. Important: Your personal profile must already be created before you can activate this feature through the Business Essentials Dashboard.

Yes. Your existing bills, biller information and Bill Pay history from the Union Bank Bill Pay system will automatically transfer to your new U.S. Bank account.

To help ensure a smooth transition, review your scheduled and automatic payments once you’ve signed up.

Yes, most internal transfers between Union Bank business accounts where you or your business are listed as the owner on both accounts will stay the same when the accounts move to U.S. Bank.

Any scheduled transfer that exceeds $15,000 will be canceled, and some scheduled frequencies are not supported at U.S. Bank. When you sign up on May 30, please make sure to review your scheduled transfers.

Yes, they will. However, the biller of your automatic debit or credit transaction may ask you to confirm these changes and complete new paperwork to have the transaction continue.

Following the conversion, InstaTax will become EasyTax. EasyTax is a secure and easy way to pay your business’s federal and state taxes online or over the phone.

To use EasyTax, you’ll need to complete IRS Form 8655 Reporting Agent Authorization listing U.S. Bank as the new tax reporting agent. If you haven’t already, email the completed form to easytaxform8655@usbank.com.

Please be aware that only business owners can use EasyTax in online banking.

U.S. Bank SinglePoint Essentials is a digital platform for business clients with more complex cash management and treasury needs. This allows easy access to all of their cash management services in one secure place with the convenience of multiple user control. SinglePoint Essentials provides a package of services and modules designed and priced to fit the individualized needs of our business customers.

Learn more about SinglePoint Essentials.

When you sign up for U.S. Bank online and mobile banking, you can access the Transaction Limits page which provides the transacting limits specific to your account.

No. Business owners must first enroll in online and mobile banking, after which they will be able to use the Shared Access feature to invite trusted individuals to view or transact on their business accounts. Following the conversion, only Shared Access administrators may be able to add and manage Shared Access for shared users. Learn more about Shared Access.

Yes, loan and line of credit advances are available through U.S. Bank. Manual advances and payments can be made to your checking account in any of these ways:

  • The U.S. Bank Mobile App or usbank.com
  • An ATM
  • By calling U.S. Bank 24-Hour Banking at 800-USBANKS (872-2657)
  • In person at a U.S. Bank branch or through your assigned relationship manager

Automatic payments, if you use or receive them, will continue without interruption. They’ll be made on the due date on your statement.

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Disclosures

Android is a trademark of Google LLC.

iPhone is a registered trademark of Apple Inc.

Eligibility requirements and restrictions apply. Please see the Digital Services Agreement for more information.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Safe Debit Accounts are not eligible for recurring payments.

To send and receive money in minutes with Zelle®, you must have an eligible United States bank account and have a United States mobile number registered in your online and mobile banking profile for at least three calendar days. Transactions between enrolled consumers typically occur in minutes.

For text messages, standard messaging charges apply through your mobile carrier and message frequency depends on account settings.

U.S. Bank and SinglePoint are registered trademarks of U.S. Bank National Association.

Credit products offered by U.S. Bank National Association and subject to normal credit approval.

U.S. Bank is not affiliated with QuickBooks®. QuickBooks® is a registered trademark of its respective owner.

© 2023 Elavon Inc. All rights reserved. Elavon is a trademark in the United States and/or other countries. All rights reserved. All features and specifications are subject to change without notice. This document is prepared by Elavon as a service for its customers. The information discussed is general in nature and may not apply to your specific situation.