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Upcoming personal banking transition dates

May 3

Mortgage accounts move to U.S. Bank, and mortgage customers can sign up for mobile and online banking.

Please keep an eye out for account transition information.

May 26

Payments scheduled to be paid after May 26 will be paid on the date requested. However, Zelle® payments scheduled between May 26 at 3 p.m. PT through May 29 will be paid on May 30.

Memorial day weekend
May 27 to 29

Union Bank Debit and ATM Cards will continue to work.

May 30

You can now sign up for U.S. Bank mobile and online banking.

Trust and investments and Union Bank Credit Cards will transition in June.

How to sign up for mobile and online banking

You can sign up for U.S. Bank mobile and online banking on May 30.

Use the Union Bank Mobile App or unionbank.com.*

  1. Log in to your account using your Union Bank login credentials.

  2. You’ll be prompted to verify your identity and create new U.S. Bank credentials.

Use the U.S. Bank Mobile App on your phone or go to usbank.com/unionbank-enroll.

  1. Select Start here under the Union Bank logo on the app or go to the enrollment website.

  2. Enter your new U.S. Bank account number or your Union Bank Debit Card number and the last four digits of your Social Security number (SSN).

  3. Follow the step-by-step instructions.

*This enrollment process is only available for personal accounts.

Run your business anytime, anywhere

With the Business EssentialsTM Dashboard in online banking, business customers can view and manage their money, track payments, send invoices and handle payroll – all from one location. U.S. Bank online and mobile banking makes running a business easier and more convenient than ever.

Learn more

Already signed up? Here’s what you need to do now.

Check your payments and preferences.

Verify that your payments have transferred, update your alerts, check your paperless preferences and view your new account numbers.

Learn with interactive demos.

Keep an eye out for our simple, interactive demos in the U.S. Bank Mobile App and in online banking to learn how to easily do everyday banking tasks. You can also find these demos by visiting exploreusbank.com.

Update third-party apps and companies.

Keep your third-party apps up to date by adding your U.S. Bank accounts. See our account aggregation FAQ to learn how to manage sharing your financial data.

Key features and benefits:

Whether making a purchase, paying bills or saving for the future, we want to provide accessible money-movement options.

Pay bills.

When you pay your bills through U.S. Bank mobile and online banking, you’re in charge. Set up advance or recurring1 payments to be delivered on the date you choose. You can edit or cancel any payment up to the time it’s processed.

Send money with Zelle®.

Zelle® is a fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes.2 With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank.3

Deposit checks.

With the U.S. Bank mobile app, you can deposit checks in seconds using the camera on your phone or tablet. You'll receive an immediate confirmation that we've received your deposit, and another when we've accepted it for processing.

Answers to your questions about mobile and online banking.

Beginning May 30, you’ll be able to sign up for U.S. Bank mobile and online banking.

Yes. As long as you let us know right away, you are not liable for unauthorized transactions that are initiated online at usbank.com or through the U.S. Bank Mobile App. Visit usbank.com/guarantee to learn more about our Digital Security Coverage.

Yes. If you had e-statements at Union Bank, they will transfer to U.S. Bank mobile or online  banking. However, we recommend that you print past Union Bank statements on or before May 26 for your records.

Your paperless preferences will stay the same, but you’ll need to set up alerts. Sign up for online and mobile banking beginning May 30, and we’ll show you how.

Yes. Once you sign up for U.S. Bank mobile and online banking, your existing bills and biller information from the Union Bank bill pay4 system will automatically transfer. Your Union Bank bill pay history will transfer to your new U.S. Bank account in mobile and online banking. We recommend that you log in to your U.S. Bank account and validate that your automatic and scheduled payments were transferred accurately.

If you are making bill payments from a current Union Bank deposit account (checking or money market), no action is required.

If you are transferring from a current Union Bank deposit account (checking, savings, money market) to another Union Bank deposit account on which you are an owner, there is no action required.

No. You’ll need to work with third parties directly to provide your financial data. During enrollment with a third-party service, you should be redirected to a U.S. Bank login screen. You will be prompted to enter your personal ID and password. Authenticating your identity directly with us allows you to share your account information without disclosing your login credentials. 
 
For privacy, ensure that the URL in the web browser is usbank.com and the trusted website lock icon is displayed. Click the lock icon to make sure it is registered to usbank.com. Once you’re logged in, you may be redirected to Akoya for added security and to choose your account.

U.S. Bank will automatically notify financial institutions from which you receive direct deposit and other automatic debit and credit transactions that your account information has changed.

The originator of your automatic debit or credit transaction may contact you to verify the changes and ask you to complete new paperwork to have the automatic transaction continue.

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Disclosures

  1. Safe Debit Accounts are not eligible for recurring payments.

  2. To send and receive money in minutes with Zelle®, you must have an eligible United States bank account and have a United States mobile number registered in your online and mobile banking profile for at least three calendar days. Transactions between enrolled consumers typically occur in minutes.

  3. For text messages, standard messaging charges apply through your mobile carrier and message frequency depends on account settings.

  4. A phone number and address in the U.S. is required to use bill pay.

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Android is a trademark of Google LLC.

iPhone is a registered trademark of Apple Inc.

Eligibility requirements and restrictions apply. Please refer to the Digital Services Agreement for more information.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Mortgage, home equity and credit products are offered by U.S. Bank National Association. Deposit products are offered by U.S. Bank National Association. Member FDIC.