Government forms & GSA training

Access forms and training resources.

Conveniently manage your program with the tools and resources designed for GSA card programs.

Find maintenance and setup forms for your GSA card program.

Select the appropriate form or training resource based on your organization and specific need. The PDF forms will open in a new window.

Civilian forms

Purchase

Civilian purchasing cardholder maintenance (PDF)
Civilian purchasing cardholder setup (PDF)
Civilian purchasing manage account maintenance (PDF)
Civilian purchasing manage account setup (PDF)
Civilian purchasing point of contact maintenance (PDF)

Travel

Civilian travel cardholder maintenance (PDF)
Civilian travel cardholder setup (PDF)
Civilian travel manage account maintenance (PDF)
Civilian travel manage account setup (PDF)
Civilian travel point of contact maintenance (PDF)

Defense forms

Department of Navy (DoN)

DoN A/OPC point of contact maintenance (PDF)
DoN New Agent Build (PDF)
Cardholder statement of questioned item (PDF)

Department of Defense (DoD)

DoD cardholder setup (PDF)
DoD new agent cardholder setup (PDF)
DoD A/OPC point of contact maintenance (PDF)
Cardholder statement of questioned item (PDF)

United States Postal Service forms (USPS)

Voyager Fleet Program

For USPS users only

USPS card limit change form (Excel)
USPS driver PIN information and cancellation form (Excel)
USPS PIN limit change form (Excel)
USPS POV account maintenance form (Excel)
USPS POV dispute form (PDF)
USPS POV key chain order form (PDF)
USPS POV new site change form (Excel)
USPS POV new site form (Excel)
USPS POV new vehicle form (Excel)
USPS POV transfer request form (Excel)

Fleet maintenance

Visa^®/Mastercard^® Fleet Program

Create and close cards and/or vehicles
Add and terminate drivers and/or vehicles
PIN reset or assign a PIN to each driver
Create new users (authorization required)
Change vehicle attributes
Maintain credit limits (daily/weekly/cycle)

Voyager^® Fleet Program

Create and close cards
Add and terminate drivers
PIN reset
Create new users (authorization required)
Change vehicle attributes
Maintain credit limits (daily/weekly/cycle)

On-demand and instructor-led training

Seamlessly access training from your program's electronic access system to create your own learning plan with:

Virtual instructor-led sessions
eLearning lessons
Simulations
User guides
Reference guides
Recorded classes

GSA SmartPay^® Forum Presentations

GSA SmartPay^® Training Forum presentations are available in the Announcements section on the Access Online or Fleet Commander Online web-based training pages. These resources will help you implement best practices to manage your card program and handle administrative challenges.

A person holding and looking at a tablet

Access Online

Log in to Access Online.
Select Training from the left column navigation bar.
Locate Change role and select Government Administrator.
Locate the Announcements section on the lower right side of the screen.
Click the GSA SmartPay^® Virtual Training Forum presentations link to download a zip file.
Open the presentations from the zip file or export and save the presentations.

Fleet Commander Online

Log in to Fleet Commander Online.
Click Online Training from the left column navigation pane.
Locate the Announcements area on the lower right side of the page.
Click the GSA SmartPay^®Virtual Training Forum presentations link to download a zip file.
Open the presentations from the zip file or export and save the presentations.

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Disclosures

Notice: Foreign-denominated transactions are subject to foreign currency exchange risk. Customers are not protected against foreign currency exchange rate fluctuations by FDIC insurance, or any other insurance or guaranty program.

The foregoing products are available solely for business transactions and not for personal, family or household transactions.