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Key takeaways
Using personal credit cards for business expenses can create financial strain for employees. Nearly half of employees use personal cards for business expenses, leading to stress, delays in reimbursement and potential credit issues. A company card program reduces these burdens.
Corporate cards improve cash flow and oversight. They offer better business expense management, extended payment terms and fraud protection while providing financial benefits like rebates and rewards.
It’s common for companies to ask employees to pay for business expenses with their personal credit card – especially those who travel infrequently or don’t make regular business purchases. In fact, one in five Americans “frequently” or “always” use their own funds to pay for work-related expenses according to a survey by Upgraded Points.1 If the need to travel or make a purchase arises, most employees will use their personal credit card to pay for it.
The practice of using a personal credit card to pay for business expenses isn’t limited to a company’s employees. There are also contingent workers – interns, contractors/freelancers, consultants, guest speakers and recruits – to consider. These workers have no other choice but to use their personal card for business expenses.
When an employee pays for a work expense with their personal credit card, they’re lending their company money. Although it’s common for companies to ask employees to pay for these expenses with their personal credit card, is it fair? Consider these points.
For the employee with little access to or poor credit, paying for business expenses with a personal card instead of a company card can be both stressful and embarrassing. The employee could face card declines, need to ask a manager or, in some instances, a coworker to pay for the expense on their behalf.
Coupled with the time it takes for an organization to process reimbursements, paying business expenses with a personal credit card can be a financial hardship for some employees. Slow reimbursement could lead to the employee incurring finance charges. Balances left unpaid until reimbursement could negatively affect their credit score.
For some, a credit card is a cushion for unforeseen emergencies. Business expenses, especially if it’s last-minute or expensive, can wipe out that cushion, leaving the employee unable to pay for an unexpected personal emergency.
Despite the points outlined above, many companies readily allow employees to pay for business expenses with their personal credit card.
By using their personal card, employees can reap the benefits of their card’s rewards program – accruing points and airline miles for business expenses they’ll be reimbursed for later. Consequently, many employees, especially those who travel frequently, see the practice as a key benefit.
As a result, many of these companies are wary about adopting a corporate card program. Fearful of the impact that low employee engagement and morale can have on their company, many don’t want to challenge the status quo.
And some finance professionals believe that a corporate card program is too costly. If the bill is paid by the company, there’s a belief that it creates more work for the finance department. Corporate credit cards run the risk of fraudulent use and questionable expenses because employees have no “skin in the game.”
Business expense management is a key consideration in addressing these concerns. An integrated corporate credit card program and automated expense management solution can unlock significant benefits for your company and make business expenses less taxing for everyone.
“Business travel is stressful. An integrated commercial card and automated expense management program can unlock significant benefits for your company and make business travel less taxing for everyone.”
When implemented with well-documented and communicated business expense management policies, a corporate credit card program can offer significant financial, operational and security benefits.
Rewards programs: The best corporate card programs have an optional rewards program component. Points accrued through these programs can be pooled and used to offset future expenses, or employees can keep the points they earn as a benefit. Regardless of how points are used, rewards are an important consideration when evaluating the value a corporate credit card program provides your business.
Financial benefits: Your company can generate additional revenue from cash back rebates when using a corporate credit card for expenses. The more spend captured on your corporate credit card program, the larger the potential rebate.
Better cash flow management: A corporate credit card program can help improve cash flow management by offering extended payment terms, reducing the immediate burden of expenses. Instead of employees paying out of pocket and waiting for reimbursement, companies can consolidate payments and manage liquidity more effectively. This not only alleviates the financial strain on employees but also allows finance teams to plan and allocate budgets with greater precision.
Improved oversight: A corporate credit card program features tools that provide visibility into individual payment transactions so companies can easily understand who's spending what and where, as well as controls that govern the type of expense a card is used for. These tools can help companies quickly recognize patterns of fraudulent behavior and nonadherence to travel and expense policies that would typically be hard to identify with a manual process – and next to impossible to identify when employees use their personal credit card for business expenses.
Reduced expense fraud: Paper-based payment methods are inefficient and prone to fraud, making it more difficult to identify and control expense report fraud. By directly importing charges made on a company card, companies know the exact expense amount. It’s more difficult to inflate expenses or otherwise manipulate receipts.
Virtual credit cards: Virtual credit cards can extend the value of a corporate credit card program by providing companies with greater control, security and flexibility over business expenses – especially for employees, contractors, consultants or recruits who don’t have a company card.
Because virtual cards use unique, transaction-specific card numbers, they help prevent fraud and misuse while allowing companies to set spending limits and expiration dates for better business expense management. Virtual credit cards also simplify expense tracking and reconciliation, reducing manual reimbursement and improving oversight.
Increased efficiency: Replacing paper-based processes with an integrated corporate card program and automated expense management solution eliminates manual processes for tracking and analyzing payments. This in turn can reduce administrative costs, speed up payments, and improve internal policy adherence, reconciliation and expense analysis.