Now that you've added a Shared Access user, they'll need to accept your invitation and complete their enrollment. Your invitation is valid for 72 hours.
To walk your delegate through accepting a Shared Access invitation and enrolling
- Ask them to open the invitation email and select Enroll now.
- They'll need to provide the following information:
- Username provided in the invitation
- Your last name
- Their mobile phone number
- Their email address
- Next, they'll need to select Send code to send it to the mobile phone number. Then enter the passcode provided.
- Advise them to enter their personal information, such as their address, date of birth, and SSN, then select Continue.
- Now they'll create a password and re-enter it for confirmation, then they'll select their security preferences.
- They'll need to review the E-SIGN Consent Agreement. Once accepted, their enrollment is complete, and they can login to access the accounts.
More information
- Shared accounts are displayed on the delegates dashboard. They're grouped by the account owner who delegated access.
- Your Shared Access user will be able to see account balances, transaction history and so much more. See also, What can a Shared Access user see and do?