KNOWLEDGE BASE

How do I add a new account for external account transfers in online banking?

When adding an account to use for external transfers please keep in mind that your name will need to be a signer on this account.  

To start the process, log in to online banking and follow these steps:

  1. Select Transfers, then Manage My Transfers.
  2. Select the External Transfers tab.
  3. Choose New transfer.
  4. Choose From account and To Account, then enter your account information and select Send transfer
  5. If we're unable to complete instant verification, we will make two small deposits of less than $1 within one to two days. Once you've received the deposits, complete the verification process. 

Verification process:

  1. Log in to online banking, access the External Transfers tab and select Preferences. 
  2. Select Verify next to the new account listed and enter the deposit amounts.
  3. Once verified, the Account Activated screen will appear and you can begin using it for transfers.