We take your security very seriously. Fraud alerts are sent when we identify potentially suspicious activity on your account. If you get one, review the transaction to see if it's valid. If it is valid, respond to the email or text to confirm if the activity is valid.  If it's not valid, contact us immediately. By contacting us right away, we can prevent additional fraudulent transactions on your account, and we can initiate any claims on unauthorized transactions.

For a credit card fraud alert

Give us a call at the number on the back of your card or at 800-285-8585. We accept relay calls.

For a debit card fraud alert

Give us a call at 800-USBANKS (872-2657). We accept relay calls.

We're committed to safeguarding your account, while allowing the convenience and peace of mind to make purchases freely. Fraud security alerts are one of the fastest ways we can reach out to you when we need to verify the transaction in question is yours. It is just one of the many ways we protect your account.