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Knowledge base
What is Money Brief and how does it work?
What should I do when I arrive for my appointment?
How do I check the message I wrote for a past Zelle® transaction?
How do I turn on or view my balance forecast?
How can I protect my Focus Card?
Does my Focus Card expire?
How do I access my cash-back deals?
How do I get a Campus card?
How do I check my Authentify® history?
What is a Mortgage Credit Certificate (MCC) and where do I get a copy of it?
What if I can't find appointment availability at my desired branch?
How does balance forecast work?
I previously opted out of cash-back deals. How do I opt in again?
How do I dispute a Focus Card charge?
Is Authentify® safe to use with U.S. Bank?
Are there risks with sharing my financial data?
Can I use my Focus Card at hotels and to rent cars?
How do I see past Zelle memos?
How do I protect myself when sharing my financial data with a third party?
Is the interest from my ReliaCard® reported to the IRS?
How do I apply for EasyTax?
How can I avoid scams while on forbearance?
How do I add a signer to my checking or savings account?
Do I get any notifications when using Authentify®?
Should I cancel my account alerts if I lose my mobile device?
How do I check my messages?
Can I pay both federal and state taxes using EasyTax?
What can I use my Business Credit Line for?
Why did the merchant authorize my ReliaCard for more than what the actual purchase amount is?
Who do I call if I've been impacted by the U.S. government's partial shutdown?
What can I use my line of credit for?
What information do I need to apply to invest online?
Why did I receive a HUD Prepayment Disclosure with my 1098?
How is my username and password protected?
Where can I use my ReliaCard?
How can I update where I receive alerts from my Focus Card?
Are cash-back deals available internationally?
Are extra funds held when I use my Focus Card at a restaurant?
Are face coverings required when visiting my local branch?
Can I use my linked external accounts to verify my balances with other financial institutions?
What's my linked external account information used for?
What's the difference between subsidized and unsubsidized student loans?
What should I bring to my appointment at the branch?
How do I dispute a repossession if I live in Wisconsin?
How do I view the activities of a Shared Access user?
Can I earn credit for cash-back deals if I use PayPal?
Does U.S. Bank offer federal or private student loans?
How do I dispute a purchase that's being repaid with an ExtendPay Plan?
Can I use my Focus Card to shop or pay a bill online?
What happens if my ReliaCard® doesn't have the amount of funds I set up to auto-transfer?
Why would I choose to share my financial data?
What's a Veterans Affairs (VA) loan?
How can I determine the cost of some home improvement projects and borrowing options?
Where can I get a copy of my ReliaCard® Savings Account terms and conditions?
What should I do if I don't need my forbearance plan anymore?
What accessibility options does U.S. Bank provide?
What is a financial wellness assessment?
How far back does my alerts history go?
Do you provide data from financial institutions outside the United States?
What is the cost to use mobile banking?
Can I use my Focus card to pay at the pump at gas stations?
How do I cancel escrow for my credit line?
What is mortgage banking?
Do I share the same cash-back deals as my authorized user?
How do I change my name on my Campus card?
How do merchants store my card details?
How do I enter the amount of foreign currency I need?
What is U.S. Bank mobile banking?
Is interest reported to the Internal Revenue Service for my Focus Card?
What if I see errors or unauthorized charges on my Focus Card?
How do I transfer my economic impact payment (EIP) from the debit card to my checking account?
Why do I need to have a mobile number on file to reset my debit card PIN?
How can I find more information about a specific cash-back deal?
Why are my statements showing a past due amount while I am on a forbearance plan?
How do I organize my ExtendPay accounts?
What excess wear and use can I be charged for on my lease?
How do I know if there are new cash-back deals?
Are cash-back deals different than my credit card rewards?
Will I still see transactions in spend analysis for my previous card?
Is there a cut-off time for sending Small business ACH payments?
How do I stop collections calls or other account servicing calls?
What can I expect when I reach the end of my forbearance plan?
How do I save and retrieve an electronic application?
What assistance is being offered for small businesses impacted by COVID-19?
What can I do if my balance forecast is negative?
What are the benefits and features of Authentify®?
What happens if my Focus Card is lost or stolen?
Why did I receive a lease statement after I made all of my payments?
Am I eligible for a loan modification on my mortgage, even if I've had one before?
How do I disable extensions in Google Chrome?
How will I be notified if my mortgage payment is returned?
What is a supplemental tax bill?
How do I find the account details of my loan, line of credit or lease?
If I share my device with others, can they access my U.S. Bank accounts?
Do you have a way for me to estimate the funds I could save on my mortgage if I paid extra?
Who can see my linked external account information?
How do I view my home equity loan or line account in digital banking?
How do I refresh my linked external account data?
What is a Campus card and what can I do with it?
How do I specify the topic for my appointment and how much time should I allow?
What services can I complete during a virtual appointment?
What happens when there is an escrow shortage?
What's a financial wellness assessment and how do I find it?
Does opening an eStatement PDF take me out of mobile banking?
What if I need to return something or get a refund on my ReliaCard®?
What should I do if someone gains access to my account?
What if I miss my branch appointment?
How do I change my language preference at a ATM?
Will a Shared Access user be able to see my linked external account information?
What happens if the site I'm linking requires multi-factor authorization to login?
Will credits earned from cash-back deals count towards the minimum due on my credit card?
What does EFTPS mean when I'm using EasyTax?
Can you show me how to pay a bill?
What happens if I forgot or changed my username/password for a linked external account?
Can I continue to make payments while on a forbearance plan?
I just accepted an ExtendPay Loan or Plan; why don't I see it in my credit card account?
How do I remove my beneficiary?
Does my spend analysis include spending made by my other account users?
What is the Cash Flow Tool?
How do I apply for business banking products?
Why did my mortgage payment change?
How do I schedule a branch appointment with a specific banker?
How do I know if my card uses the contactless feature?
What types of savings account alerts are available?
What is EasyTax?
How will I know if my wire transfer is completed?
What is a mortgage?
What is the Advance Child Tax Credit?
How will I know my branch appointment is confirmed?
Why don't I see a balance forecast?
Are my ReliaCard savings FDIC insured?
How do I access funds from my line of credit?
How many foreign currencies can I buy at a time?
Are my Focus card savings FDIC insured?
What happens to the payments I make toward my mortgage while on a forbearance?
Is there a fee for using Zelle®?
What is the minimum balance to open a ReliaCard savings account?
Can I use my ReliaCard at hotels and to rent cars?
How do I log out of mobile banking?
How do I get cash from an ATM with my ReliaCard?
What is a deferment?
What if my Focus Card account doesn't have enough funds to auto-transfer to my savings?
How will I know if my external transfers are safe and secure?
Why does the U.S. Bank Mobile App need access to the information on my mobile device?
What ATM/debit card options are available for visually impaired customers?
Do funds from my savings transfer to my ReliaCard automatically if I don't have enough funds?
Why can't I delete e-statement alerts?
How can I see a credit card settlement offer?
Can I make my mortgage payment with a debit or credit card?
What should I do if I forget my Focus Card PIN?
How can I tell which account my Zelle transaction was sent to?
How will a recipient be notified using Zelle?
Which accounts can have account alerts?
Can I use my ReliaCard to shop or pay a bill online?
Do I have to be a customer to schedule a branch appointment?
How do I join my virtual branch appointment?
Will I still receive rewards for purchases I put into an ExtendPay Plan?
How are my top spend categories defined in spend analysis?
How do I stop receiving email alerts for my Focus Card?
Does U.S. Bank use a third-party to obtain my linked external account information?
How will my forbearance impact my year-end 1098 tax statement?
Does my ReliaCard® expire?
When do I get paid the interest on my Focus Card savings account?
What information will I have to provide when I book an appointment at a branch?
Is there a maximum amount of funds I can have in my ReliaCard® savings account?
How do I access the U.S. Bank website from my mobile device?
What happens if my ReliaCard® is lost or stolen?
How do I find out more about the Community Reinvestment Act (CRA)?
Are extra funds held when I use my ReliaCard at a restaurant?
Can I make a same-day appointment at a branch?
What's the recommended method for destroying chip cards?
How current is my account information?
If I have more than one card, do they all need to be eligible for me to use cash-back deals?
What is elder financial exploitation and how do I report it?
Can I meet with a banker by phone?
How many ExtendPay Loans and Plans can I have?
What assistance is being provided for my mortgage for those impacted by the COVID-19 (Coronavirus)?
What do I need to send a Small business ACH payment?
What if I need to return an item that I purchased using my Focus Card?
How do I get cash back with a purchase on my Focus Card?
Does U.S. Bank offer insurance and asset protection ?
How do I appoint a trustee?
What credit cards do you offer and how do I learn more?
How do I log out of online banking?
After I redeem points for my annual fee, when will the credit post?
Can I earn credit for cash-back deals if I use my mobile wallet?
What documents are available electronically for brokerage, investment, and trust customers?
How do I capture the image of a check?
If I receive my tax documents digitally, will I receive a paper copy?
Can I use mobile banking outside the U.S.?
How do I get my business account and routing number?
What should I do when my card information changes?
Can I withdraw funds from my ReliaCard savings account at the ATM?
Who do I contact about a credit card settlement?
Does my ReliaCard account have fees?
What is a request for payment for bill pay?
Where can I get answers to common foreclosure questions?
How many destinations can I have my account alerts sent to?
Can I make a bi-weekly mortgage payment?
How do I stop a mortgage escrow disbursement?
How do I change or delete my financial goals?
How do I check my local branch hours?
Can my credit card number be used during log in assistance?
What is cryptocurrency?
Can I verify my identity with Authentify® using my business account information?
Can I overpay my credit card to increase my available credit?
How do I get a copy of my closing documents for my mortgage?
What is an escrow shortage and how does it affect my payment?
If I pay the escrow shortage in full, will my monthly payments still increase?
How do I change what kind of credit card I have without applying for a new one?
How do I use Quick Tasks and Shortcuts?
How do I update my personal information with Authentify®?
Should I update my existing automatic payment for my credit card if I accept an ExtendPay offer?
How do I find how much interest I paid this year or last year on my loan, line, or lease?
How do I access the escrow analysis statement for my mortgage?
What U.S. Bank products are available?
What's a Federal Housing Administration (FHA) loan?
How do I view my monthly statement for my ReliaCard?
How will I know when my tax documents are available?
Are my personal details shared with the cash-back deals merchants?
When will my check clear my checking account?
Can a Safe Debit Account be charged an overdraft fee?
How long does it take EasyTax to make a payment for me once initiated?
What should I do if I forget my PIN for my ReliaCard®?
How much does mobile check deposit cost?
Can I see my Small business ACH payment history?
Will I still receive cancelled checks in the mail if I elect eStatements?
How do I wire transfer a home equity line of credit payment (HELOC)?
Will late fees, penalties or extra interest be charged with a forbearance or loan modification?
How can I make investments online?
Why am I receiving an error when I select my mortgage account in mobile or online banking?
Which U.S. Bank credit card is best for me?
How can I set up or add a financial goal and fund it?
How do I find my FlexPerks loyalty number?
What third-party payment options do I have for my credit card?
What happens if I don't respond to a Request for Payment?
How do I see how much I've earned from cash-back deals?
How do I find fee information for my Focus Card?
Do I need a PIN to use my Focus Card?
How do I stop receiving text or email alerts for my ReliaCard®?
How can I manage my mortgage account?
How long does it take to set up EasyTax?
How secure and private is my data?
Do I have to set up automatic or recurring transfers to the Focus card savings account?
How do I calculate my mortgage payment?
What financial resources are available for students?
How do I report someone passed away when they have an account with you?
What if a merchant is missing?
What's the difference between notifications and letters & notices?
Why am I still getting emails sent to my old email address after I've updated it?
When will I receive the maturity notice for my Certificate of Deposit (CD)?
How do I use my card for contactless payment?
How do I make a balance transfer using Smart Assistant?
What if I can't find the financial institution for the account I am trying to add?
What is balance forecast?
How do I pay my escrow shortage?
Where can I learn how to use Zelle?
Should I make an appointment at a branch?
Can business cardmembers take advantage of ExtendPay offers?
Does each card holder receive their own cash-back deals?
What if I see errors or unauthorized charges on my ReliaCard®?
How do I receive emails from U.S. Bank if they've been marked as junk or spam?
Is any personal information sent to a recipient when using Zelle?
Can a "request for money with Zelle" be declined?
How can I get financial help adjusting to the COVID-19 pandemic?
Are usernames and passwords case sensitive?
Important information for depositing stimulus check's due to COVID-19
How do I enable Siri to check my account balance on my iPhone/iPad?
Do I pay a fee to receive eStatements?
What is a forbearance plan?
Why did I receive a card with an EMV chip?
What do I need to provide when processing a cash transaction?
Can I order checks or images of checks at the ATM?
How do I add a recipient's information for digital wire transfers?
Where can I find out how payment are applied to an auto loan or equity line?
Can I make edits to a wire transfer after it's approved?
How do I cancel my loan application?
How can I get help with my monthly mortgage payment?
What can I see in alert history?
Can I make changes to my Small business ACH payments?
How do I enroll to receive cash-back deals?
How can I get additional information for a foreclosed property?
Can I use my rewards to make purchases online?
How do I make an insurance claim on my home loan?
Why are duplicate data aggregators listed when I check "My controls"?
Is there a max limit for funds on a Focus Card savings account?
What types of checking account alerts are available?
How do I dispute a charge on my ReliaCard?
How do I change the due date on my loan?
How do I make a payment while on a mortgage assistant plan?
How do I get a payoff on my loan or line of credit?
What is a signature panel code?
How do I get my escrow refund check reissued?
What should I do if I'm having technical difficulties with digital banking?
How can I update my mobile number or email address where I receive alerts for my ReliaCard?
What happens if my digital wire transfer request is not approved in time?
How does an ExtendPay Loan or Plan affect my monthly credit card payments?
My card is about to expire. Is it good through the end of the month?
When will funds be deducted from my account when using Zelle?
Are there limits to how often I can deposit funds into my ReliaCard savings?
What's a U.S. Department of Agriculture Rural Development (USDA) loan?
What can I do if I have trouble receiving my account alerts?
Where can I find more information to help manage my financial plan?
Can I have a transaction reclassified into a different category in spend analysis?
How far in advance can I schedule a bill payment?
How do I report lost or stolen cards from outside the country?
How long are my tax documents available?
How do I access escrow information on my mortgage?
Where can I view tutorials about using your digital banking services?
What types of credit cards do you offer?
What happens if I overpay the escrow on my final mortgage payment?
How can I remove the value of my linked external accounts from my totals on the dashboard?
What is a COVID Temporary Credit?
How can I find a notary service?
Where can i find the promotional rate for my credit card?
Why didn't I get credit for a completed cash-back deal?
How secure and private is my financial data when it's shared with a third-party?
My credit card converted to U.S. Bank, how do I get my previous statements?
Can I make a payment on my credit card using my rewards as a statement credit?
What is a loan modification?
When will the recipient get their ACH payment?
Who can be a Shared Access user?
How do I "split the bill" with Zelle®?
Do I earn rewards on credit card purchases made by my authorized user?
How can I use my debit card linked to my Safe Debit account?
Why did my property tax bill change?
What is long-term care insurance?
How do I remove an employee from my business credit card?
What is ExtendPay®?
How do I view and manage my notifications in online banking?
Can I edit a digital wire transfer that's awaiting a second business owner's approval?
Collecting documents for a branch visit after a loved one passes.
Is there a fee for using Request for Payment?
What is the difference between a foreign draft and a foreign check?
What's the customer service address for credit card accounts?
How do I find the due date for my credit card?
Why did I get one statement when I have multiple accounts with U.S. Bank?
How do I re-enroll in Shared Access?
How will I know my Small business ACH payment went through?
I see very few or no cash-back deals at all. Why is that?
How do I add a memo or message to a Zelle® payment?
How are business owners alerted when secondary authorization is needed for a digital wire transfer?
How do I create a group in bill pay?
How do I set up withdrawal alerts for your savings or money market account?
How long are transactions available in spend analysis?
Where can I find an ATM that accepts American Express?
When will the funds from my mobile check deposit be available?
How do I make a payment to my mortgage from an external bank account?
How can I protect my ReliaCard?
What is location services?
How do I update my business profile?
Do I have to set up automatic or recurring transfers to the ReliaCard savings account?
How do I request a verification of mortgage?
Which cards are eligible for cash-back deals?
What can I do if my travel plans are cancelled by the airline, rental company, hotel, etc.?
When should I use my TIN instead of my SSN for verification?
How do I view and manage the third-party companies that have access to my data?
Why can't I set my automatic payments to pay my credit card on the first day the statement's due?
How can I go paperless for my trust account?
Where can I find the APR on my credit card?
Will I receive notification anytime I use Zelle?
Does a recipient need an account with Zelle to receive money?
How do I enable location services on my mobile device?
When are account alerts delivered?
How can I share my screen with a banking representative?
How to change or reset my ReliaCard® PIN?
What information can I expect on a consumer credit report without a score?
Do I need to send U.S. Bank a copy of the tax bill I received for my mortgage?
Information for Economic Impact Payments (EIPs) also known as Stimulus Checks during COVID-19.
What type of accounts can I use to pay my credit card?
How do I enroll in Real-Time Rewards?
What if I'd like to purchase foreign currency that isn't listed?
Do I need an appointment to meet with a banker at a branch?
How can I set up transfers into my investment account?
How do I set up the pre-login balance widget?
What are common home loan (mortgage) programs?
How do I update my trip details?
How can I get my documents notarized in a branch?
How do I find the payment history for my mortgage?
How many external accounts can I add?
What can I do if my external payment account is missing from bill pay?
Are both joint owners needed to close an account?
How do I find how much interest I've earned on my deposit account?
How do I send money if I was given a Zelle® QR code?
How do I request money using a Zelle QR code?
Where can I get a copy of my Focus Card savings account terms and conditions?
Is there a fee for my business to process an ACH?
How do I customize my purchase categories?
Do funds from my savings transfer to my Focus card automatically if I don't have enough funds?
How do I view the interest rate on my line of credit?
What can I do if I redeemed my rewards for merchandise, but didn't get the order?
How do I get cash from an ATM using my Focus Card?
How will I know when my eStatement is available?
What features are available for mobile banking?
What types of account alerts are available for line of credit accounts?
How do I pay a bill using Quick Tasks in online banking?
When can a Request for Payment process?
When do I need to schedule a bill pay payment for it to arrive by the due date?
Why did I receive a letter for unclaimed property funds?
How do I take advantage of my available cash-back deals?
Why does a merchant show in my recurring charges or merchants list after services are cancelled?
How much do external transfers cost?
How does an ExtendPay Plan affect my rewards or transactions?
When is my transaction data updated in spend analysis?
How do I get more personalized cash-back deals?
What's the cut-off time for internal money transfers in digital banking?
What's the minimum amount needed to open a Focus Card savings account?
How do I turn electronic branch receipts on or off?
What kind of certificates of deposit (CDs) do you have to offer?
How do I get a refund check for the credit balance on my credit card?
How do I access my safe deposit box during if my branch is closed due to COVID-19?
How do I know the biller received my payment?
What Mastercard benefits do I have available on my credit card?
How can I request a maturity notice for my certificate of deposit (CD) account?
What are my options if I am struggling to make my loan, line, or lease payment?
Why should I update my U.S. Bank Mobile App?
How much can I send with small business ACH?
What's the collect number for Cardmember Service (credit cards)?
How do I make a principal-only or escrow payment to my mortgage?
What if I deposited funds into the wrong account using mobile check deposit?
What is the deadline for approving a digital wire transfer request?
What options do I have for trust accounts?
How do I cancel my mortgage payment?
What is a mortgage escrow account?
What are my options if I am struggling to make my mortgage payment?
Who can I pay using bill pay?
Is there a fee to order foreign currency?
How can I get help paying my past due credit card balance?
How do I determine which account is linked to my ATM/debit card?
How do I unenroll from Shared Access altogether?
What information can I find in the Account Details section of my personal accounts?
How many Small business ACH payments can I send?
What is a 1099-MISC?
What is a mortgagee clause and how do I update the insurance information on my mortgage?
What can I use in place of text banking?
What is a credit card settlement?
How can I increase security on my smartphone or tablet?
What is a Request for Payment?
How long does it take for my new PIN to be effective?
How do I close my credit card?
How do I request my cardmember agreement for my credit card account?
How do I apply for an account with U.S. Bank from my phone?
U.S. Bank Policies and Information
What can I expect if my username has been compromised?
Where can I get a copy of my business credit bureau report?
What is Request for Payment and how does it work?
How do I change my credit card due date?
Do I need to sign up for cash-back deals?
What American Express benefits do I have available on my credit card?
How will I know when a digital wire transfer is approved by a second business owner?
What kind of end of lease options do I have?
What type of external accounts can I link to?
What is the charge for personal property tax on my auto lease bill?
What services are available with Wealth Management?
How do I change my account alerts if my mobile device is lost or stolen?
How do I set up a Zelle widget?
How do I view my mortgage amortization schedule?
What can I do if a page on usbank.com doesn't load?
How do I chat with a live agent?
How do I use my Focus Card?
What is a wire transfer?
Can I add money to my Focus Card?
How can I view my mortgage account?
Can I schedule small business ACH payments for the future?
How do I find the available balance of my checking or savings account?
How do I check the status of my loan or line application?
What is a Zelle QR code and how do I get one?
Can I download my transactions with spend analysis?
How do I make payment arrangements on my account?
How should I send funds to payoff a mortgage?
Why does my digital wire transfer need secondary authorization?
What methods are available for making lease payments?
Which card do I need to use to earn my rewards for my cash-back deals?
How can I withdraw funds from my certificate of deposit (CD)?
How do I check my digital banking security settings?
How do I view my policies and agreements?
Can my Shared Access user share my financial data with a third-party?
What is a remittance transfer?
What mortgage refinance options are available?
Can I withdraw funds from my Focus card savings at an ATM?
Learn about Rewards
What are the basic steps during the mortgage process?
What happens if I return a purchase currently being repaid with an ExtendPay Plan?
How do I search for my "send to account" transfers?
Are there limits to withdrawing funds from my ReliaCard® savings account?
What is account aggregation?
How do I send a small business ACH payment?
Where do I mail my mortgage payment?
Is my authorized user's activity distinguished from mine (i.e., owner) on my credit card account?
How does a Shared Access user enroll if they don't have a username?
Who can provide secondary authorization for digital wire transfers?
How do I control the data I share with third-parties?
Did you receive a ReliaCard but didn't apply for unemployment?
Can I cancel or change the length of my active ExtendPay Loan or Plan?
What is a lease odometer statement and where can I get one?
What if I can't use my fingerprint on Touch ID?
What is the Real Time Payment network?
Where can I find information on how my credit card payments are applied?
What are e-Statements?
How do I review an order I placed for personal checks?
Where can I find my U.S. Bank Visa Gift Card account information?
Can I pay a different amount than what the biller requested?
Can I waive the requirement for secondary authorization on a digital wire transfer?
How do I manage alerts for cash-back deals?
What is MoneyPass and does U.S. Bank participate in their network?
How did you define the spending categories in spend analysis?
How do I update a Successor in Interest for a mortgage?
What is a visual pattern and how do I activate or edit it?
Which letters and notices are available electronically?
Why am I seeing an error message for one of my linked external accounts?
Can I send money internationally using Zelle?
Why does my checking account have a negative balance?
How do I apply for a personal loan or line of credit?
Can I still have a grace period if I have an ExtendPay Loan or Plan?
What types of ATM or debit card account alerts are available?
How do I make a purchase with my Focus Card?
Where do I return my W-9 form to?
When will I receive my 1098 statement for my mortgage?
Why can't I find the spend analysis link for my account?
How do I set up reminders to enroll in my Cash+™ Visa® reward categories?
Once my mortgage is paid off, what should I expect?
How can I request a new temporary access code or one time passcode?
How do I print my bill payment history?
How do I return a vehicle at the end of a lease term?
How do I access my accounts from an iPad?
Where can I find my credit card limit?
Who do I call for help with digital banking?
What types of consumer accounts can be used as overdraft protection?
Can I make external transfers to and from my U.S. Bank loan accounts?
How do I locate the account number on my statement?
Can a manufactured home be used as collateral for a home equity loan or line of credit?
How do I check to see if I've enrolled in my Cash Plus categories for the quarter?
How do I request an increase for my home equity line of credit?
How can U.S. Bank help in the event of a natural disaster?
How do I edit or delete an account from external account transfers in online banking?
How do I find an explanation for the available balance in my checking account?
How long is transaction history available?
Do I need to let my billers know I'm using bill pay?
What kind of information is required to send a wire transfer?
How do I make my monthly ExtendPay Loan or Plan payment?
How do I get updates and insights on the mobile app?
How do I add a recipient for external account transfers?
How do I make a mortgage payment using your automated phone system?
Can I pay bills with my Focus Card?
When does a Zelle payment come out of my account?
What types of investment accounts are available?
Who should I contact about a Servicemembers Civil Relief Act (SCRA) request?
When am I billed interest on my reserve line?
How do I add, remove, or update a name on a mortgage account?
How do I mark a digital bill as paid?
What is private mortgage insurance (PMI)?
Where can I find more information about my credit card rewards?
How do I enroll and accept an ExtendPay™ Loan or Plan?
What recipient information do I need to use Zelle?
How do I get a payoff for my lease?
How do I change or update insurance information for my home mortgage?
How do I order statements on my closed credit card account?
Easy ways to pay a U.S. Bank credit card.
Can my statements be emailed?
How do I apply for a Certificate of Deposit (CD)?
What international banking services do you offer and how can I learn more?
How do I shop for vehicles with U.S. Bank?
Can I make my credit card payment on weekends or holidays?
How do I troubleshoot my web page or the mobile app?
Can I pay multiple bills at once through bill pay?
What should I do if I can't see one of my accounts in digital banking?
What are the fees for photocopies of checks and other images?
What is a Simple Loan and how does it work?
What information can I expect to be on my business credit report?
What can I expect after I apply for an auto loan?
How do I pay the central billing account on my business credit card?
Where can I find more information about your credit cards that earn rewards?
How do I access my U.S. Bancorp Investments account?
How do I uninstall the U.S. Bank app if I'm having technical difficulties?
What is Financial IQ?
How do I place a stop payment on a check?
How can I pay off my ExtendPay Loan or Plan early?
How do I opt in or opt out of cash-back deals?
How do I check the status of my credit card application?
How do I view, edit or cancel a small business ACH payment?
How do I manage my employees' credit card limits?
What digital banking tools and features do you offer?
What if I am having trouble receiving security alerts?
How do I print my statements from a mobile device?
How do I get a payoff on my mortgage loan?
How do I redeem my points to cover my annual fee?
Which accounts are eligible to receive eStatements?
How do I learn more about fraud prevention?
How can I request a copy of my annual account summary?
How do I use the balance transfer savings calculator?
What do I do when I find an unauthorized transaction on my account?
When should I receive a replacement for my expired credit card?
How do I cancel a recurring charge on my credit card?
When are my tax documents available?
How to see if my branch or ATM deposit is available?
Can I deposit a check from a foreign bank or issued in foreign currency?
When are my credit card rewards available to redeem?
Why do I need to wait 72 hours to reset my PIN?
I want to find out how to set up travel notifications, but I need a demonstration. Can you help?
How do I view my mortgage and escrow analysis statements?
How can I check the status of my credit card fraud claim?
How can I request to get private mortgage insurance (PMI) removed from my mortgage?
What is the U.S. Bank Smart Assistant™ and how do I use it?
Where can I find help ordering checks?
How do I change which account my ATM/debit card is linked to?
Why was my card declined?
Can I view my monthly statement for my Focus Card?
What are microdeposits?
How much does a stop payment on a paper check cost?
What are ACH payments?
How can I get help logging in to my account?
How do I check the balance on my U.S. Bank Rewards card?
How do I get my cash back from a cash-back deal?
What is a reserve line and how can I apply for one?
How do I remove a temporary block on my debit card?
What should I do if my mobile device is lost or stolen?
What types of tax documents can I receive electronically?
Learn about Zelle
How do I apply for a Cash Flow Manager business line of credit?
Learn about bill pay
How do I change the business name on my credit card account?
How do I make an internal transfer?
What are security alerts?
How can I check the mortgage interest rates you offer?
How do I close my certificate of deposit (CD)?
How do I enable or disable push notifications?
Where do I send updated insurance information for my auto loan or lease?
How do I see my recent login history?
How can I find the Digital Services Agreement?
How do I find my itinerary in the Travel Rewards Center?
How far back are my eStatements available?
What happens when your vehicle loan/line is paid off?
What is the cutoff time for payments made to my credit card?
How do I view electronic documents?
How do I cancel or reschedule my appointment at the branch?
Why did I receive a W-9 form?
How do I complete a microdeposit verification for external account transfers in online banking?
What autopay options can I select in bill pay?
How do I check the balance of a purchased U.S. Bank Visa Gift Card?
What types of credit cards alerts are available?
How do I log into the U.S. Bank Mobile App?
How do I remove a temporary block on my credit card?
How do I see my transaction details and history?
What is the "Plan Adjusted Balance"?
When I update my phone number or email address, does that change where my alerts are sent?
How can I unenroll from receiving paperless tax documents?
How do I edit or cancel a wire transfer?
How do I remove an authorized user from my credit card?
How do I view my alert history?
How do I edit or remove a group in bill pay?
How do I order checks for my home equity line of credit (HELOC)?
How can I keep up with my monthly credit score?
How do I renew a certificate of deposit (CD)?
When is an external transfer complete?
What's the collect number for 24-Hour banking?
How do U.S. Bank Visa Gift Cards work and are there fees?
How do I request a lower annual percentage rate (APR) on my credit card account?
How does a Certificate of Deposit (CD) work?
What can I use my home equity line of credit (HELOC) for?
When will the funds be available on my credit card after I make a payment?
How do I set up bill pay alerts?
How can I keep track of my Zelle® payments?
What if a Zelle payment is sent to the wrong person or for the wrong amount?
What is U.S. Bank bill pay?
What design options are available for my debit card?
How can I tell if the checks I'm ordering are discounted or free?
What are the requirements for creating a username?
Where can I find more information about your interest rates?
Is there a fee to check my credit score?
If I update my profile in preferences, do I need to update it in the Rewards Center?
Do e-Statements look like my paper statements?
How do I apply for a personal or business credit card?
How soon can I view my annual account summary in spend analysis?
How do I report fraud on my account?
How can I check savings interest rates?
How do I transfer money to my account from another financial institution in online banking?
How much does it cost to use bill pay?
How do I add, change or remove a beneficiary?
What money transfer options do I have?
How do I edit or delete my bill pay alerts?
What are my options for business loans?
How do I add account alerts?
If I sign up for paperless statements, will my past statements be available?
What methods are available to pay my loan and line of credit in full?
How do I request money with Zelle?
How do I manage my U.S. Bank account using Quicken?
Where do I send updated insurance information for my home mortgage?
What are some reasons I might receive a security alert?
How do I get my electronic or paper title after I've paid off my vehicle loan?
How can I view payment details for my merchant services account?
How do I request the mortgagee clause for my mortgage?
How do I remove my information from your marketing lists?
How do I get a cash advance from my American Express card?
Why did I get a paper statement if I've chosen to go paperless?
When can I choose my cash back categories for my Cash Plus credit card?
How do I cancel a recurring debit card payment?
When does the money come out of my account when I use bill pay?
How do I download my transactions and account history?
Receiving your unemployment benefits on the ReliaCard®.
How can I change my language settings?
How do I know I'm downloading the authentic U.S. Bank Mobile App?
How do I submit a credit limit decrease for a secured credit card?
What are the requirements for an account password?
What is a registered cellular device and why do I have to have one?
How do I enroll for small business ACH payments?
Can I request a stop payment on my balance transfer?
What does U.S. Bank offer to military service members, veterans and their families?
How do I find my annual account summary for my credit card account?
How do I stop my digital bills?
How do I make changes or cancel my existing START Smart transfers?
When I update my phone number or email address, does that change my Zelle information too?
Can I add an international phone number to my profile?
How do I add a memo or note on my bill payment?
How do I set up direct deposit for my Social Security check?
How is the interest calculated on my credit card account?
Can I use my debit or credit card while traveling internationally?
Is there a guarantee my bill payment will be received on time?
How do I manage my linked external accounts?
How can I get a safe deposit box?
How do I make my mortgage payment using digital banking?
What are the benefits of an ExtendPay Plan, and how do I set one up?
How do I redeem Real-Time Rewards?
How do I schedule an external account transfer on a future date?
What is a charge-off?
What is an ExtendPay Fee?
How do I close my checking or savings account?
What if I forgot my digital banking password?
If I use bill pay, how fast can my payments be made?
What is an external transfer?
How do I view my digital bills?
What happens to my check when it is returned for non-sufficient funds?
How do I view my request money transactions with Zelle?
How do I enroll to receive paperless tax documents?
How do I set up and manage quiet time for account alerts?
How do I find and download the U.S. Bank Mobile App?
How much is an overdraft protection transfer fee?
How do I open a secure email from U.S. Bank?
What's the phone number to call to redeem rewards for travel-related services?
What Visa, Mastercard, or American Express benefits do I have available on my credit card?
How do I transfer money between my U.S. Bank accounts?
How do I change my business check card PIN or IVR only PIN over the phone?
How do I tell if an email is phishing or fraudulent?
What is a one-time passcode?
What are account alerts?
If I pay my ExtendPay balance off early, am I still charged the monthly ExtendPay Fee?
How do I redeem my points for travel-related purchases?
Is there a limit on how much money I can deposit using mobile check deposit?
How can I make an internal transfer in the mobile app?
What is the phone number for Wealth Management Advisory Services?
What consumer credit bureau agencies do you report to?
What types of overdraft options does U.S. Bank offer?
What's the benefit of linked external accounts?
What do I need to start sending funds using external account transfers?
What is the charge for using my credit card in a foreign country?
How do I change my debit card PIN over the phone, using your automated phone system?
How do I unlock my account using online banking?
What credit bureau reporting agencies do you report my business credit card to?
How do I order checks or deposit slips for my business checking account?
Are there limits to withdrawing funds from my Focus card savings account?
Where can I get a copy of my consumer credit bureau report?
How do I dispute a transaction on my debit card?
What is the mailing address for a payment on a loan or line of credit?
Why do you have a different credit score for me compared to what I have in my credit bureau report?
What is the cutoff time for mobile check deposit?
How do I update my annual income?
What are my options for repaying or managing an ExtendPay Plan?
Are there limits to how often I can transfer funds from my Focus Card to my Focus Card savings?
How do I transfer my FlexPoints?
How do I cancel a credit or debit card dispute or fraud claim?
How do I opt into overdraft coverage and manage it?
How do I add a joint owner to my consumer credit card account?
How do I control my financial data shared with third-party applications?
What is Zelle and how does it work?
Where can I find information on new certificate of deposit (CD) rates?
How do I find out how much I have available for a cash advance on my credit card?
How do I apply for a teen or student account?
How do I remove my linked external account?
What should I do if I forgot my username?
What are your available ExtendPay Loan and Plan durations?
How do I schedule an expedited payment using U.S. Bank bill pay?
How do I stop a check from bill pay?
When is my expedited bill pay payment sent?
How do I add or change my mobile, home phone, address, or email on file?
How do I add a new account for external account transfers in online banking?
How do I check my rewards activity?
How do I apply for an auto loan?
How does my recipient receive money with Zelle?
Why was my debit card declined?
What should I do if I'm a victim of identity theft?
How do I order copies of my statements?
How do I set up digital bills?
How do I make a payment to the fixed rate option on my home equity line of credit (HELOC)?
What browsers and operating systems do you support?
Can I transfer rewards from my FlexPerks or Altitude Reserve credit card to another rewards card?
How do I log into digital banking for my Harley-Davidson Visa?
What is the cut-off time for external account transfers?
What happens if my recipient doesn't enroll in Zelle®?
What if I did not receive the one-time passcode?
What is the fee for sending an external transfer?
How do I add my card to Samsung or Google Pay?
What are digital bills?
How do I activate new cash-back deals and view previously activated ones?
What is overdraft protection?
What information is required to send an external transfer?
How can I fix an error on my consumer report?
How do I enroll in mobile check deposit?
How much money can I send or request using Zelle®?
How do I start a Simple Loan application?
How do I enroll my Focus card in mobile or online banking?
When is my branch or ATM deposit available?
When will I receive a replacement for my expired debit card?
How do I request a limit increase on my business credit card?
What is spend analysis?
Is my routing number the same as an automatic clearing house (ACH) routing number?
Which autopay options are available for my credit card?
How do I cancel a stop payment request on a check, ACH, or recurring debit?
How do I change the name on my personal credit card?
Can I stop security alerts?
How do I request a PIN for my credit card if I've never had one before?
Who can send an external transfer through U.S. Bank?
What if the recipient doesn't receive the money I sent using Zelle?
How do I send money with Zelle using my business account?
Can anyone send a wire transfer through U.S. Bank?
What is the foreign exchange rate?
How do I find my mobile check deposit history?
How do I schedule an appointment at a U.S. Bank branch?
How do I change the cycle date or due date on my checking account, loan, lease, or line of credit?
How do I find out which merchants or billers have recurring charges on my credit card?
How do I change my name on my checking or savings account?
How do I apply for a home equity loan or line of credit?
How do I open a savings account with U.S. Bank?
How do I manage additional authenticators when I log in?
Am I eligible for an ExtendPay Loan or Plan?
How do I add, change, or remove an account nickname?
What's a cycle date and an account cycle?
How do I enroll or unenroll in Smart Rewards?
How do I sign up for consumer overdraft protection and manage it?
Where can I purchase a U.S. Bank Visa Gift Card?
How long does it take to receive money with Zelle?
Can I find my ATM or debit card PIN using digital banking?
How long will my balance transfer take?
What if my check amount is higher than my mobile deposit limit?
How do I accept a Shared Access invitation and complete enrollment?
How do I change or cancel a recurring payment with Zelle® ?
How do I turn account alerts on and off?
What does SWIFT stand for when I'm dealing with international wire transfers?
How much can I send using Zelle?
How do I change my paperless preferences for statements, tax documents and other notices?
Is there a penalty for early withdrawal on a certificate of deposit (CD)?
I'm a new customer, can I send a wire transfer?
Why didn't my bill payment arrive on time?
Can I remove a joint-owner from my consumer account?
How can I find a U.S. Bank ATM or branch location near me?
How do I cash in a savings bond?
How do I verify if my cashier's check or money order has been cashed?
How do I assign or change my payment account for bill pay?
How do I know if my bill payment will be electronic or paper?
How do I complete a microdeposit verification for external account transfers?
What information do I need to send an international wire transfer?
How do I find my credit card number (virtual card)?
How do I submit a credit limit increase for a secured credit card?
How do I find my spend analysis (i.e., annual account summary) for my debit card?
How are my scheduled bill payments sent?
How do I stop an ACH payment or recurring debit card transaction?
How do I add my credit or debit card to my PayPal account?
How do I contact customer service for U.S. Bank?
What is the charge for using my debit card in a foreign country?
What is mobile check deposit and how does it work?
How do I activate my credit card?
How do I set up direct deposit?
How do I edit or cancel an external account transfer in online banking?
How do I change my login security questions and answers?
Where can I mail a payment for my credit card?
What is overdraft coverage?
How do I change back to paper statements?
What is an overdraft fee?
Why was my mobile check deposit declined?
What's the difference between overdraft protection and overdraft coverage?
How much does a cashier's check or money order cost?
How do I lock or unlock a fixed rate option from my home equity line of credit?
How do I choose my Cash+ or Shopper Cash categories?
How do I upgrade my secured credit card to an unsecured credit card?
How can I raise my mobile check deposit limits?
How do I add my debit card to Apple Wallet?
How do I dispute a transaction on my credit card?
How do I get a cash advance from my credit card or line of credit?
How do I enable or disable my biometrics when I log in?
How do I update my consent to contact preferences?
How do I apply for a checking or savings account with U.S. Bank?
How do I request a replacement debit card?
How do I update my bill's information?
Why can't I log into the U.S. Bank Mobile App?
How do I report a credit card as lost or stolen?
How can I view pending and past payments on my credit card account?
How do I change my daily ATM withdrawal limit?
What are the payment addresses for U.S. Bank?
What if I never received the PIN for my new debit card?
How do I edit or delete an account from external account transfers?
What is a U.S. Bank Focus card?
How can I access my tax documents?
How do I change where my alerts are sent?
How do I report my debit card as lost or stolen?
Is there a cut-off time for sending a wire transfer?
How do I add my credit card to Apple Wallet?
How do I download and print my statements?
How do I set up autopay using bill pay?
What's the phone number to the Rewards Center?
How do I add, edit or remove a recipient in Zelle®?
How do I request a credit limit increase on my personal credit card or line of credit?
How do I exchange or sell my foreign currency?
How do I place a stop payment on recurring credit card transactions?
How do I order checks or deposit slips?
How do I get a replacement credit card with the same number?
How do I find copies of my checks and deposit slip images?
How do I enroll, edit, or cancel autopay for my mortgage?
What types of alerts are available for my credit card, charge card, or line of credit?
How do I add an additional employee to a business credit card?
How do I request a credit limit increase?
How do I check my external account transfer limits in online banking?
How do I link external accounts?
How can I change the PIN on my credit card?
How do I add, edit, or delete a travel notification on my card?
How do I order statements for a closed checking or savings account?
How do I add a debit card to my digital wallet?
How do I cancel a request for funds with Zelle?
How do I view my bill pay history?
How do I unenroll my mobile number and/or email address with Zelle?
How do I send an international wire transfer?
How do I check my external wire transfer limits?
How do I manage my Zelle® preferences to send and receive money?
How can I check my credit score for free?
How do I add a credit card to my digital wallet?
What is the number to ReliaCard customer service?
How do I set up a recurring internal transfer?
How do I change my login and security authentication options?
How do I add a Shared Access user?
How can I confirm if my account or biller is set up for autopay?
How do I report fraud, phishing, identity theft or questionable emails?
How do I send money with Zelle?
How do I delete a biller from bill pay?
What is the fee for a garnishment or tax levy?
Can the monthly maintenance fee on my personal savings account be waived?
How do I edit or cancel a recurring internal transfer?
How do I clear my browsing history, cache and cookies?
What is a ReliaCard®?
How do I add an authorized user to my credit card?
How do I manage a Shared Access user?
How do I buy or order foreign currency?
What's the difference between an external account transfer and linked external accounts?
Which accounts are eligible for external transfers?
How do I receive a wire transfer?
How do I send an external account transfer?
What is Shared Access?
What is the number for the U.S. Bank Focus card customer service?
How do I find my debit card number (virtual card)?
How do external account transfers work?
How do I establish a registered cellular device on my profile?
How do I change or remove an external payment account?
How do I change my password?
What is the analysis service charge on my business checking account?
How do I change my debit card limits?
How do I activate my debit card?
How do I set up a recurring external transfer?
How do I view transaction limits for my accounts?
How do I add a biller for bill pay?
How do I find my account and routing number?
How much does a wire transfer cost?
How do I enroll in digital banking?
How do I cancel or edit autopay set up through bill pay?
How do I enroll in bill pay?
How do I add, edit, or remove an external bank account to pay a U.S. Bank account?
How do I lock or unlock my credit card?
How do I view, edit, or cancel bill payments?
How do I edit or cancel autopay on my credit card, loan, lease, or line of credit?
How do I make a payment to my credit card, loan, lease or line of credit?
How do I edit or cancel a one-time Zelle® payment?
How do I set up a bill pay payment?
How do I get the maintenance fee on my checking account waived?
How do I change my address, phone number, or email address?
How do I view and download electronic statements and other documents?
How do I edit or cancel an external account transfer?
What can a Shared Access user see and do?
How do I enroll to receive money with Zelle®?
How do I lock or unlock my debit card?
How do I add, edit, or delete a travel notification on my credit card?
How do I send a wire transfer?
How do I change my username?
How do I sign up for paperless statements?
How do I redeem my credit card rewards?
How do I enroll in Shared Access?
How do I add or remove account alerts?
How do I request a balance transfer on my credit card?
How do I add a new account for external account transfers?
How do I set up autopay for my credit card, loan, lease or line of credit?
How do I change my ATM or debit card PIN?
I don't have a Social Security number; can I still get my U.S. Bank Secured Credit Card upgraded?
How do I select or edit quick tasks and shortcuts in online banking?
Why does good credit matter?
After a successful review and my U.S. Bank Secured Credit Card is upgraded, do I keep my benefits?
How long after I've upgraded to a traditional card will I receive my secured savings?
Can I add a user to my U.S. Bank Secured Credit Card?
When can I upgrade to a traditional credit card from a U.S. Bank Secured Credit Card?
Why wasn't my U.S. Bank Secured Credit Card upgraded?
Does my U.S. Bank Secured Credit Card number change if I upgrade to a traditional credit card?
How do I add my Social Security number to my U.S. Bank Secured Credit Card?
How will I know if my U.S. Bank Secured Credit Card was upgraded automatically?
How do I review and redeem my U.S. Bank Secured Credit Card rewards?
How do I cancel a stop payment on a recurring credit card transaction?
How will you use my security deposit for my U.S. Bank Secured Credit Card?
What is the Security Center?
How do I request an escrow refund?
What are the benefits of using a digital wallet?
How do I use the U.S. Bank Smart Assistant™?
What does U.S. Bank do with my information once I'm enrolled for business ACH payments?
How do I check the balance on my Focus Card?
How do I access the Cash Plus Optimizer?
How do I set up notifications when a new device or browser logs in?
What is secured credit card?
How do I select or change my default account in bill pay?
How long does it take for my credit or debit card dispute or fraud claim to be resolved?
What's the difference between a credit or debit card fraud and dispute claim?
Why does my credit card have to be closed due to fraud and a new one issued?
What can I expect when I file a credit or debit card dispute or fraud claim?
What if I found additional charges to add to my dispute or fraud claim?
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I wrote a check to pay my Avvance loan, how long does it take to process?
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Does a U.S. Bank ExtendPay Plan give me more buying power?
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